Privacy Policy
Last updated: September 15, 2026
This Privacy Policy applies to rodentcontrolhenrico.com, operated by Henrico Rodent Control Co. ("we," "us," or "our"). It explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
Phone Inquiries and Direct Dispatch
When you call us at (804) 606-1376, we collect your phone number, property address, and service details necessary to schedule your inspection and provide rodent control services. We may record calls for service quality and training purposes.
Cookies and Analytics
This site may use cookies and standard web analytics tools to understand how visitors interact with our content. Analytics data is aggregated and does not identify individual visitors.
How We Use Your Information
- To evaluate and respond to your rodent control inquiry
- To schedule, dispatch, and confirm inspection appointments
- To communicate about active or completed exclusion and treatment work
- To maintain accurate service records for warranties
Information Sharing
We do not sell, rent, or trade your personal information to any third party. Your information is shared only with our licensed service technicians to complete your requested service.
Data Retention
Contact form submissions and related correspondence are retained for a period of three years for service quality and billing purposes, then deleted.
Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at (804) 606-1376.
Contact
For questions about this privacy policy, call us at (804) 606-1376 or visit our contact page.